Our History & Vision
Natrad Autocare Rockhampton is a privately and locally owned company specialising in the service and maintenance of automotive vehicles. We began as Coxon’s Radiator Service in 1986, providing specialised radiator and cooling system servicing. Throughout the years we have grown and continued to expand our services, joining the Natrad Franchise in 2012. After joining the Natrad franchise we expanded our services to include air conditioning, servicing and mechanical repairs, with the aim of being a one stop workshop for our customers. In 2015 we moved to our purpose built workshop at 151 Maloney Street and rebranded the automotive side of our business to Natrad Autocare Rockhampton. In 2016 we were awarded as Queensland and National Natrad Franchise of the Year for our excellence in sales and service and acknowledged as the best Natrad workshop in Australia.
At Natrad Autocare Rockhampton we believe in providing professional, honest, reliable and affordable service to our customers. Our vision is to make car maintenance as easy as possible for our customers by being a one stop workshop and by always providing excellent customer service. In our effort to provide excellent customer service, we offer courtesy drop off and pick up, have a large customer waiting room and keep a huge range of parts in stock so you don’t have to wait while parts are on order. We believe in explaining issues to our customers, providing recommendations and giving our customers a choice. Our dedicated team our qualified mechanics and technicians are specialists you can trust.
Natrad is Australia’s largest and best recognised national heat exchange specialist group and have delivered customers outstanding quality products, expertise and service for over 30 years. Primarily known for radiators and auto air, Natrad have developed and introduced Natrad Autocare to the franchise, to include servicing and mechanical repairs.
Natrad Rockhampton is one of the largest and most experienced Natrad stores in Australia and has the resources and knowledge to deliver customers an outstanding level of expertise and service for all aspects of vehicle maintenance. As part of the Natrad franchise we also hold a large amount of stock in our warehouse available to our private and trade customers. Trade customers will be able to conveniently purchase products online from our warehouse.